Shipping Policy

At Tzäsi, we carefully source our products from trusted suppliers to bring you unique, stylish pieces you’ll love. Please review the information below for details on how your order will be shipped.

Processing Time

All orders are processed within 2–5 business days. Once your order is processed and fulfilled, you’ll receive a confirmation email with tracking information.

Shipping Timeframes

Our items are shipped directly from our supplier partners. Depending on your location, delivery typically takes:

United States: 7–15 business days

Please note: These are estimated timeframes. Occasional delays may occur due to customs, carrier issues, or high demand.

Shipping Locations

At this time, Tzäsi ships to only the United States.

We hope to expand our shipping locations in the future — join our newsletter to stay updated!

Shipping Costs

Shipping rates are calculated at checkout based on your location and order total. From time to time, we may offer free shipping promotions — be sure to subscribe to our newsletter so you don’t miss out!

Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number. It may take a few days for tracking updates to appear, especially early in the shipping process.

If you haven’t received tracking information within 7 business days of ordering, please contact us at support@tzasi.com.

Incorrect Addresses & Delivery Issues

Please double-check your shipping information before placing your order. Tzäsi is not responsible for lost packages due to incorrect addresses provided at checkout.

If your package is marked as delivered but you haven’t received it, we recommend checking with your local post office or delivery service first. If you still need help, contact us and we’ll do our best to assist.